Question 1

Is a website built with AI reliable?

Accepted Answer

Yes, if it is built properly. Lovable produces real code in the same modern technology large companies use. AI makes building faster, but quality depends on who builds and checks it. We work with AI, but we do not let AI do everything: we build every site to fixed standards for code, security, data, email, findability and speed.

Question 2

What is vibe coding, and do you do it?

Accepted Answer

Vibe coding is building software with AI without looking at the code yourself. We build with AI too, but we read and check the code, test the security and monitor the live site. That is exactly the difference.

Question 3

Where is my clients' data stored?

Accepted Answer

By default we choose a database in Europe, in line with European privacy rules (GDPR). Only what is needed is stored and backups are made every day.

Question 4

How do you test a website?

Accepted Answer

We increasingly rely on automated testing. With every change, tests run through your website automatically, the way a visitor would: pages, forms, logging in and emails. That way you know everything that worked before keeps working after a change.

Question 5

What happens if something breaks?

Accepted Answer

The live website is monitored with external tools, so an error reaches us right away. We assess it, fix it and test the fix before it goes live. Often it is solved before you or your clients notice anything.

Question 6

Will my emails actually arrive?

Accepted Answer

Yes. Your domain is set up so recipients can verify the email really comes from you. When more is needed, such as attachments or larger volumes, we send through our own email service with a fixed address we share with no one.

Question 7

Can you check my own Lovable site?

Accepted Answer

Yes. With the Lovable site check we review the security, database, keys, forms, email and findability of your project. You get a clear overview of what is good and what needs work, and we can fix it for you right away.

Question 8

Is the website really mine?

Accepted Answer

Yes. We build with our own code, specifically for your project. No shared platform, no third party license. After 2 years of hosting and maintenance with us, the entire system, including source code and database, becomes yours. You can then self host it or have another developer or agency take it over.

Question 9

Who owns the code, database, and data?

Accepted Answer

From day 1 you own all your content, customer information and business data, and you can export it at any time. The code and system itself also become fully yours after 2 years of hosting and maintenance with us, including source code and database.

Question 10

Can I export all my data?

Accepted Answer

Yes, always, regardless of how long you have been a customer. Think courses, groups, customers, registrations and payments. You get a full export whenever you ask.

Question 11

Can another developer take over the system later?

Accepted Answer

Yes. Because we work with our own code based on modern, standard web technology, without a closed platform or third party licensing, any developer who works with that stack can take over the system once it has become yours (after 2 years of hosting and maintenance).

Question 12

Can I edit only text, or also layout and pages?

Accepted Answer

That depends on what was built. By default you can edit text and much of the content yourself via a simple admin panel. Larger layout changes, new pages or structural updates go through us, via the hosting and maintenance plan or development for a fixed price. We agree on this up front per project.

Question 13

Why don't you work with WordPress or a standard CMS?

Accepted Answer

WordPress and standard CMSes are designed for generic sites and rely heavily on third party plugins. That makes it hard to build and safely maintain unique workflows, integrations or internal systems. We build with modern, standard web technology without plugin dependency. More stable, easier to maintain and better suited to what your business actually needs.

Question 14

What is included in the hosting and maintenance plan, and what isn't?

Accepted Answer

The plan covers hosting, security, daily backups, cloud storage, secure email delivery, technical maintenance, monitoring and being available for questions. New functionality, custom changes or expansions fall outside of it. For those you get a fixed price up front, no surprises afterwards. With regular work, a prepaid card is cheaper.

Question 15

How are backups handled?

Accepted Answer

A backup of your data is made automatically every day. On top of that, your site's code is stored with the full history of every change in its own private repository on GitHub. If anything goes wrong, we can restore an earlier version.

Question 16

What happens if I want to stop or move?

Accepted Answer

You can get a full export of your data at any time. If you have been a customer for 2 years or more, the system including code is already yours and you can move to another hosting provider or developer. If those 2 years haven't passed yet, we discuss the options for handover.

Question 17

Can I manage SEO settings myself, like title, meta description and URL per page?

Accepted Answer

By default we manage the SEO settings for you. If you want to control titles, meta descriptions, slugs and canonical URLs per page yourself, we can build that into the admin panel. We can also connect Google Analytics and Search Console for you.

Question 18

Do you support multilingual websites?

Accepted Answer

Yes. We build platforms where every page can have its own language version, with a dedicated URL structure per language, and you decide which language version is published.

Question 19

Can I manage the website on my own hosting provider?

Accepted Answer

As long as you are a customer, your platform runs on our secure hosting environment specifically configured for modern web apps. After 2 years of hosting and maintenance with us the system is yours, and you can move it to another hosting provider that works with the same technology.

Question 20

Are you an agency?

Accepted Answer

No, deliberately not. LAURA LISA is a small specialist team without layers in between. You talk directly to the people actually working on your project. No account managers, no project managers, no forwarded emails.

Question 21

What kind of entrepreneurs do you work with?

Accepted Answer

We mainly work with service providers, course creators, webshop owners and entrepreneurs with a specific process that doesn't fit a standard template. Both for new platforms and for taking over and improving existing systems.

Question 22

Where are you based?

Accepted Answer

Our office is in Hong Kong. We work fully remote with clients in the Netherlands and beyond, via video, chat and email, and are available on weekdays between 09:00 and 17:00 (CET).

Question 23

What does Hong Kong mean for me as a client?

Accepted Answer

LAURA LISA is the trade name of JL Enterprise Limited, a company based in Hong Kong. We only work with businesses, not with consumers. Hong Kong has no VAT, so our prices aren't excluding VAT, they simply have none. You work with us through a quote and invoice or a payment link, on the same email address hi@lauralisa.com, and the collaboration itself works the way you're used to: video, chat and email within business hours. Our terms fall under Hong Kong law, as is common for international software companies.

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